The lists represent the most common items attendees want to know about. All items may not be listed and will be at the discretion of law enforcement or security at the gates.

PROHIBITED ITEMS

WEAPONS OF ANY KIND
BAGS LARGER THAN 14"x14"x6"
BACKPACKS OF ANY SIZE
OUTSIDE FOOD OR BEVERAGES, INCLUDING LIQUIDS OF ANY KIND
HARD-SIDED CONTAINERS, INCLUDING BOTTLES, CANS, FLASKS, COOLERS AND THERMOSES
ILLEGAL DRUGS
ANY SIZE POLE OR STICK
FIREWORKS
ARTIFICIAL NOISEMAKERS
PROJECTILES, INCLUDING INFLATABLE BALLS AND FRISBEES
STILL CAMERAS WITH LENSES LONGER THAN 3"
VIDEO CAMERAS
LAPTOP COMPUTERS
LASER POINTERS
LARGE RADIOS
PORTABLE CHAIRS
SCOOTERS, STROLLERS, BICYCLES, ROLLERSKATES AND SKATEBOARDS
SEAT CUSHONS
NON-SERVICE ANIMALS
INAPPROPRIATE ATTIRE OR SIGNAGE
ANY ITEM DEEMED BY MANAGEMENT TO BE DANGEROUS, INAPPROPRIATE OR DISRUPTIVE TO OTHER FANS ENJOYMENT OF THE EVENT

Oracle Arena may provide storage of your personal items at our Customer Accommodations Property Check-In if deemed appropriate (See Below: Customer Accommodations Property Check-In Procedure). Items left at the gates will be discarded. Oracle Arena and O.co Coliseum are not responsible for abandoned items.

 PERMITTED ITEMS
(ALL ITEMS ARE SUBJECT TO SEARCH)
BAGS SMALLER THAN 14"x14"x6"
TABLET COMPUTERS
STILL CAMERAS WITH LENSES SHORTER THAN 3" AND CAMERA CASES (camera policy may vary by event)
MEDICAL SUPPLIES
BINOCULARS AND BINOCULAR CASES

ALL PERSONS ARE SUBJECT TO SEARCH.

CUSTOMER ACCOMMODATIONS PROPERTY CHECK IN PROCEDURES

PURPOSE:  To implement procedures for check in of patron property into Customer Accommodations.

POLICY:  To provide customer service to patrons who attend events at Oracle Arena and O.co Coliseum.

A.        The Customer Accommodations office shall be staffed by a Representative from the Special Services Department thirty minutes prior to opening of doors and secured thirty minutes after the event.

B.         A list of prohibited items for check in shall be posted in the Customer Accommodations Office.  See above list of prohibited items.

C.        All patrons shall be interviewed to determine if items they want to be checked into Customer Accommodations can be place in personal vehicles.

D.        If patrons are unable to store personal items into a vehicle then we shall accept those items under the following conditions:

          1.  Customer Accommodations Representative shall inspect all items to determine if any items are prohibited.  Items are not to be inventoried.

          2.  Each patron shall complete a Liability Waiver form.  Customer Accommodations Representative shall witness/sign the Liability Waiver form.

          3.  Each patron shall complete a two part claim check.  Part one of the claim check is placed with personal items and part two is given to the patron.

E.         Patron items shall be consolidated and placed in a secure area.  Plastic bags shall be available and shall be reused.

F.         After the event the patron shall present their portion of the claim check to the Customer Accommodations Representative to retrieve their personal items.

G.        All paper work associated with the checking in of personal items shall be placed into the event file.

H.        Any items not claimed after the event shall be placed in the Security Manager’s Operations Office including all paper work.  On the next regular business day the items shall be taken to our Lost & Found.

I.          All lost and found items are coordinated by the Receptionist.  Lost and found items are kept for thirty days and then disposed of.

J.          If we refuse to check in patron’s personal property or the patron refuses to check in their personal property and they want a refund on their purchased ticket, the Customer Accommodations Representative will do the following and advise the patron accordingly:

          1.  Notify the proper ticketing personnel via dispatch that a patron is en route for a refund.

          2.  If it is a Golden State Warrior event refer the patron to the Warriors Ticket Manager or designee located at the Arena Box Office.

          3.  If it is a Raider football event refer the patron to the Raiders’ Ticket Manager or designee located at Customer Accommodations Office.

          4.  If it is another event refer the patron to the Ticket Manager or designee located at the Arena or Stadium Box Office.


 

For the safety and security of our guests, the following items are not permitted into O.co Coliseum.  The lists represent the most common items attendees want to know about. All items may not be listed and will be at the discretion of law enforcement or security at the gates.

PROHIBITED ITEMS

WEAPONS OF ANY KIND
ANY BAG LARGER THAN 18" X 12" X 8"

OUTSIDE BEVERAGES INCLUDING LIQUIDS OF ANY KIND
HARD-SIDED CONTAINERS INCLUDING, BOTTLES, CANS, FLASKS, COOLERS AND THERMOSES
ILLEGAL DRUGS
ALCOHOLIC BEVERAGES
ILLEGAL DRUGS
ANY SIZE POLE OR STICK
UMBRELLAS
FIREWORKS
ARTIFICIAL NOISEMAKERS
PROJECTILES, INCLUDING INFLATABLE BALLS AND FRISBEES
STILL CAMERAS WITH LENSES LONGER THAN 6"
VIDEO CAMERAS
LAPTOP COMPUTERS
LASER POINTERS
LARGE RADIOS
PORTABLE CHAIRS
SCOOTERS, STROLLERS, BICYCLES, ROLLERSKATES AND SKATEBOARDS
SEAT CUSHIONS
NON-SERVICE ANIMALS
INAPPROPRIATE ATTIRE OR SIGNAGE
ANY ITEM DEEMED BY MANAGEMENT TO BE DANGEROUS, INAPPROPRIATE OR DISRUPTIVE OTHER FANS' ENJOYMENT OF THE GAME

O.CO COLISEUM DOES NOT STORE PROHIBITED ITEMS.  ITEMS LEFT AT THE GATES WILL BE DISCARDED.  O.CO COLISEUM IS NOT RESPONSIBLE FOR ABANDONED ITEMS.

O.co Coliseum may provide storage of your personal items at our Customer Accommodations Property Check-In if deemed appropriate (See Below: Customer Accommodations Property Check-In Procedure). Items left at the gates will be discarded. Oracle Arena and O.co Coliseum are not responsible for abandoned items.

PERMITTED ITEMS
(ALL ITEMS ARE SUBJECT TO SEARCH)


BAGS SMALLER THAN 18" X 12" X 8"
TABLET COMPUTERS
STILL CAMERAS WITH LENSES SHORTER THAN 6 INCHES AND CAMERA CASES
MEDICAL SUPPLIES
BINOCULARS AND BINOCULAR CASES
BLANKETS
RAIN PONCHOS
HELMETS

ALL PERSONS AND ITEMS ARE SUBJECT TO SEARCH. ALL ITEMS BROUGHT INTO THE STADIUM ARE SUBJECT TO SEARCH.

REFUSAL OF ANY GUEST TO COOPERATE WILL RESULT IN NON-ADMITTANCE INTO O.CO COLISEUM.  MANAGEMENT IS NOT RESPONSIBLE FOR ITEMS LEFT BEHIND AT THE GATE OR ITEMS LOST, STOLEN OR DAMAGED.


Parking Lot Prohibited Items:
GLASS CONTAINERS ARE NOT PERMITTED
KEGS ARE NOT PERMITTED
City of Oakland Municipal Code: 8.44.040 J. No person shall bring within the perimeter of the boundaries of the O.co Coliseum parking lots, or cause to be brought to the parking lots, a beer keg or any type of glass container. This subsection shall not apply to patrons possessing prescribed medication in glass containers.
NO SELLING OF ANY ITEMS
NO SELLING OR RE-SELLING OF TICKETS
844.040 I. No person shall bring, or cause to be brought, for the purposes of sale or barter, or have for sale, or sell or exchange, or offer for sale or exchange any food, drink, service, goods, wares, ticket or merchandise within any portion of the parking facility including the perimeter sidewalk of the complex without first having obtained a city business tax certificate and a permit from the authorized representative.
DISABLED PARKING PLACARDS MAY BE CHECKED BY LAW ENFORCEMENT TO ENSURE THE PERSON WHO HAS BEEN ISSUED THE PLACARD BY THE STATE IS PRESENT IN THE VEHICLE.
844.040. F. For purposes of the California Vehicle Code, all surfaced areas of the parking facility, on which vehicles normally travel to enter and leave parking spaces or the parking facility, shall be considered "highways" as defined in California Vehicle Code Section 360.

For more information regarding City of Oakland Municipal Codes, please visit http://bpc.iserver.net/codes/oakland/index.htm



ORACLE ARENA AND O.CO COLISEUM ARE "SMOKE FREE" FACILITIES

Oracle Arena and O.co Coliseum are required to be in compliance with Oakland Municipal Code 8.30.40, "All facilities owned by the City shall be subject to provisions of this chapter," and are, therefore, "Smoke Free" facilities. This includes the use of electronic cigarettes and vaporizers.  As a result of this ordinance, designated smoking areas will no longer exist in or near the Stadium or Arena.

For more information regarding this ordinance, visit:  www.oaklandnet.com


   
   
© 2006-2012 AEG All Rights Reserved | Privacy Policy | Terms of Service | Contact | Site Map | Employment Opportunities
Follow the Arena on Twitter Follow the Coliseum on Twitter