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ADDRESS
7000 Coliseum Way
Oakland, CA 94621
(510) 569-2121

AEG OFFICES
AEG provides complete facility management and maintenance for the Oakland Alameda County Coliseum. AEG staff is available on event day to address facility-related issues. Please contact any Oracle Arena employee for assistance or call (510) 569-2121.

AGE REQUIRED FOR TICKETS
Children 23 months of age and under do not need a ticket to enter Oracle Arena. They must be seated on a parent or guardian's lap and not interfere with the sightlines of others. Children must have a ticket to receive a promotional item.

ALCOHOL
Beverages and/or food of any kind may not be brought into Oracle Arena. Alcoholic beverages are available at concession stands, beverage carts and clubs throughout Oracle Arena. A valid government issued photo ID is required to purchase alcohol.

Alcoholic beverages will not be sold after the end of the 3rd quarter. Alcohol sales may continue in suites, bunker suites, restaurants and clubs. At no time after the beginning of the 4th quarter will alcohol be permitted in the bowl area.

ANIMALS
The only animals allowed in Oracle Arena are certified service animals. Owners must have appropriate certification in their possession. Service animals in training will not be permitted to enter the Oracle Arena unless they are authorized in advance.

ASSISTED LISTENING DEVICES (ALD)
Assistive Listening Devices are available at the First Aid station located on the main concourse behind section 106.

Guests with visual or hearing impairments needing assistance may contact our ADA Coordinator at (510) 569-2121, TTY (510) 383-4619.

Or by mail at:
7000 Coliseum Way
Oakland, California 94621-2121.
If service for a hearing disability or visual impairment is required during an event, please contact the nearest Guest Service Representative. Guests needing materials, special accommodations or services should make such a request to the ADA Coordinator at least 10 business days before the event. The ADA Coordinator may be unable to accommodate such requests made less than 10 days in advance due to time and coordination constraints.

ATM MACHINES
Automatic Teller Machines are located on the event level across from the women's rest room, the main concourse near section 110 and on the upper concourse at 208. An ATM is also located within the Stella Artois Club near the entrance as well as outside the facility on the Plaza, between Customer Accommodations and the West Side Club Entrance.

 

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BACKPACKS, BAGS & PURSES
The Oracle Arena staff are committed to ensuring a safe and fun environment for everyone. AS A SECURITY MEASURE, COOLERS, BACKPACKS AND OTHER LARGE BAGS ARE NOT ALLOWED INTO Oracle Arena. Oracle Arena will deny entry into the facility to those who carry any of the items mentioned until they are stored elsewhere by the ticket holder. Oracle Arena will not assume the responsibility for the storage of any of these items.

BAG CHECK
Bag check is available at most events, and costs $10 per bag.

BANNERS & SIGNS
Banners and signs are permitted on a show-by-show basis as long as the information contained on them is not politically, religiously, or commercially motivated, do not carry obscene messages and do not interfere with the sightlines of other guests. Warriors and Arena Guest Services Representatives reserve the right to ask any fan to remove a sign or banner from Oracle Arena. At times banners and signs may not be permtted due to the request of the artist performing. Please check the event page to ensure your banner or sign will be permitted for that event.

BICYCLE RACKS
Bicycle racks are located at the north flagpole adjacent to parking Lot F.

BINOCULARS
Binoculars are permitted at Oracle Arena events and for Golden State Warriors home games.

BMW CLUB
The BMW Club, located on the Event Level of Oracle Arena, is the ultimate in luxury and is your exclusive pre and post-event entertainment space. For Warriors events, post-game access is restricted to guests over 21 years of age.

Hours: The BMW Club opens one hour before select concert or family show time and 90 minutes prior to each Golden State Warriors game and remains open one hour following its conclusion. The BMW Club offers a spacious social area, an upscale dining environment, lounge and TV monitors.

Reservations: For Golden State Warrior games, Sideline Club seat holders are eligible to make dinner reservations in the BMW Club restaurant by calling the reservation desk at (510) 383-4840. Reservations are accepted on a “first come first serve” basis, Monday through Friday 10:00 a.m. to 5:00 p.m. Reservations will be held approximately 15-20 minutes following reserved dining time.

Entrance: Oracle Arena offers VIP entrances for BMW Club members. These VIP entrances are located on the Event Level through north and south (circle) parking lots F and E. BMW Club members can also enter Oracle Arena through the Stella Artois Club entrance and take the elevator to the Event Level.

BOTTLES & CANS
All glass bottles and aluminum cans are prohibited inside Oracle Arena.

BOX OFFICE HOURS
Oracle Arena's Box Office hours are:
Monday – Friday: 12 p.m. - 5 p.m.
Closed Saturdays, Sundays and Holidays (on non-event days)

 

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CAMERAS
Cameras with lenses less than 3 inches in length are permitted, but the use of a flash is not allowed. All types of video and audio equipment are not permitted in Oracle Arena.

CAPACITY
Oracle Arena has a capacity of 19,596 for all Golden State Warriors home basketball games. Capacity for other sporting or entertainment events at Oracle Arena may vary.

CHILDRENS ADMISSION
A ticket is required for children 24 months and older. For certain events such as Sesame Street Live, children 12 months and older require an event ticket. Please check the event listing page to determine if you child requires a ticket. 

It is highly recommended that all children wear hearing protection headphones for all concerts and sporting events.

CONCESSIONS
Oracle Arena concessions offer a wide variety of food and beverages, including carving stations, hot dogs, BBQ, pasta, pizza, salads, wrap sandwiches and much more. Concession stands are located throughout Oracle Arena. Outside food and/or beverages of any kind may not be brought into Oracle Arena.

 

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DIRECTIONS
Oracle Arena is located at: 
7000 Coliseum Way 
Oakland, CA 94621

 

DONATIONS
Oracle arena is committed to providing assistance to charitable organizations, primarily in the Oakland-Alameda County. Through the donation of tickets, promotional items,and monetary contributions, Oracle Arena supports hundreds of community organizations and individuals annually.

Due to the high volume of requests received, Oracle Arena requires that all donation requests must meet the following criteria: Requests must be submitted in writing on the organization's letterhead. Requests must be sent at least 6-8 weeks prior to the event date. Please include a brief description of the event, including the date, location and name of the benefiting charity or organization. Requests for ticket donations must include the organization's 501(c)(3) tax determination letter. Donations are limited to one request per organization within a 12-month period.

Please send all donation requests to:
Community Relations
Oracle Arena
7000 Coliseum Way
Oakland, CA 94621

All donation requests are generally reviewed within two weeks upon receipt; organizations will receive a written or e-mailed response. 

DOORS OPEN
Oracle Arena opens one hour prior to the scheduled performance time for concerts and family shows.  For Golden State Warrior games, Oracle Arena opens 90 minutes prior to tip-off for most home games.

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ELEVATORS/ESCALATORS
Arena Elevators:
One (1) on West Side, NEAR Section 114
Two (2) on East Side, NEAR Section 101
Arena Escalators:
One (1) on West Side, NEAR Section 115
One (1) on East Side, NEAR Section 128

EMERGENCIES
Emergency exits are conveniently located on every level of Oracle Arena and are clearly identified by signs located above the doorway. In the event of an evacuation, please follow instructions of Arena Guest Services Representatives.

EVENT MANAGEMENT
Let the Oracle Arena Event Department plan your next corporate function, business meeting or private party. Aided by several years of experience and deft creativity, our experts are recognized as industry leaders in entertainment and special event production. Please call 510-383.4571 for more information.

 

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FACEBOOK
Follow Oracle Arena on Facebook for the most up to date concert, family show and special event information. Be sure to "Like" us at www.facebook.com/OracleArena and "Check In" at Oracle Arena.

FAMILY RESTROOMS
Family restrooms are equipped with accessible toilets, changing tables, and other amenities to aid our guests with special requirements. These specially equipped co-ed restrooms are located on both the main and upper concourses near sections 106 and 204.

FIRST AID
Complete first aid services are available on the main concourse behind section 106 for fans who require medical attention from licensed staff.

FOOD & BEVERAGE
Food and/or beverages of any kind may not be brought into Oracle Arena. Food and beverages, including hot dogs, BBQ, pasta, pizza, salads, wrap sandwiches and much more are available at concession stands throughout Oracle Arena.

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GROUP TICKETS
Group tickets are perfect for community organizations, schools, church groups, youth groups, business organizations, or large groups of family and friends. Oracle Arena has an exciting group program for groups of all kinds. The Oracle Arena Group Sales staff is ready to help you with your next group event.  Please contact them by e-mail at groupsales@coliseum.com or by phone at 510.383.4627.


Group Sales for Golden State Warriors basketball can be obtained by emailing group_sales@gs-warriors.com or by phone at 1-888-GSW-HOOP (press 2).

 

GUEST CONDUCT
Oracle Arena strives to provide an entertaining and safe environment for all of our patrons. Fans who are found guilty of public intoxication, using offensive language, throwing objects or any other behavior deemed by Oracle Arena Guest Services Representatives as disruptive or dangerous in nature are subject to ejection from Oracle Arena. The Warriors also adhere to the NBA Fan Code of Conduct, which sets forth expected standards of decorum for all fans attending NBA games.

A warning card with the following printed language must be given by an arena security representative to any fan who has engaged in excessive verbal abuse of a player, coach, game official or another fan:

“You are being issued a warning that the comments, gestures and/or behaviors that you have directed at players, coaches, game officials and or/ other spectators constitute excessive verbal abuse and are in violation of the NBA Fan Code of Conduct. This is the first and only warning that you will receive. If, after receiving this warning, you verbally abuse any player, coach, game official or spectator, you will be immediately ejected from Oracle Arena without refund”.

GUEST SERVICES

Guest services booths are located on the main concourse outside of section 128 and on the upper concourse outside of section 215.


If you need assistance, please contact the nearest Arena Guest Services Representative, (i.e. ushers, ticket takers, and security) with any questions or concerns during a game at Oracle Arena. Oracle Arena's guest services staff will assist you with any needs and will help direct you to services throughout the facilities.

Guests may also send a text message to 510.500.8787 and include your section, row and seat number where you need assistance. Please note this number cannot accept text messages that include videos or photos.

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INSTAGRAM

Oracle Arena is on Instagram! Be sure to follow us @OracleArena and tag your photos using our official hashtag #LiveAtOracle

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LOST & FOUND
Lost and Found articles are left at Guest Services located on the Main Concourse outside of section 128 until the end of an event. All unclaimed lost and found items are stored in the Oracle Arena administrative offices for 30 days. To contact lost and found, please call 510-383-4660.

LOST, STOLEN, DESTROYED, FORGOTTEN TICKETS
Lost, stolen, forgotten or destroyed concert and family show tickets should contact TicketMaster customer service at 1-800-462-2849.


Please note that any duplicated ticket issued will supersede the original for seating in Oracle Arena. Those using original tickets when duplicates have been issued will be questioned and denied entrance to Oracle Arena.

 

LUXURY SUITES
There are 72 private luxury suites located on two levels of Oracle Arena, where Bay Area's top companies and individuals can entertain customers, business associates, employees, friends and family in unparalleled privacy and comfort. Exclusive privileges include access to premium parking, entrances and concourses. With comfortable seating and great views of the action, you can enjoy the best entertainment the Bay Area has to offer: Golden State Warriors basketball, concerts and ice shows, just to name a few.

Each Suite is fully furnished and includes:

Television
Telephone
Wet bar
Refrigerator
Ice maker
Theatre-style seating, swivel bar chairs, and love seat
In-suite food & beverage server
Restroom

For luxury suite information please contact the Golden State Warriors at (510) 986-5318

 

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MAILING LIST
Sign up for our email newsletter for up to date information on Oracle Arena, special ticket promotions, discounts and presale opportunities too!

MERCHANSIDE 
Merchandise is available for purchase at Oracle Arena concerts, family shows and sporting events. Merchandise stands can be found throughout the Arena and accept cash and credit cards.

The Warriors Arena Team Store is located at the Plaza Level entrance on the east side of Oracle Arena. Oracle Arena also features fixed merchandise stands on almost every level containing Warriors apparel and novelties. In addition, Warriors Full Season Ticket Holders receive a 10% discount on all regularly priced merchandise at the Warriors Team Store. The Warriors Team Store is open approximately two and half hours prior to Warriors home games and is only open on game days. See the Warriors schedule. For questions or inquiries regarding the status of your order, please call 1-800-833-9800.

 

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NBA FAN CODE OF CONDUCT
The National Basketball Association, the Golden State Warriors and Oracle Arena are committed to creating a safe, comfortable, and enjoyable sports & entertainment experience. NBA fans have a right to expect an environment where:

·         Players will respect and appreciate each and every fan.

·         Guests will be treated in a consistent, professional and courteous manner by all arena and team personnel.

·         Guests will enjoy the basketball experience free from disruptive behavior, including foul or abusive language or obscene gestures.

·         Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage guest will be handled in a prompt and safe manner.

·         Guests will sit only in their ticketed seats and show their tickets when requested.

·         Guests will not engage in fighting, throwing objects or attempting to enter the court, and those who engage in any of these actions will immediately be ejected from the game.

·         Guests will smoke in designated smoking areas only.

·         There will not be any obscene or indecent messages on signs or clothing.

·         Guests will comply with requests from Arena staff regarding Arena operations and emergency response procedures.

Oracle Arena staff has been trained to intervene when necessary in an effort to enforce the above. Guests are encouraged to report any inappropriate behavior to the nearest usher, security guard or guest services staff member. Guests who choose not to adhere to these provisions will be subject to ejection without refund, revocation of season tickets and may also be in violation of city ordinances resulting in possible arrest and prosecution. The NBA, the Golden State Warriors and Oracle Arena thank you for adhering to the provisions of the NBA Fan Code of Conduct.

 

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ORACLE ARENA
Oracle Arena is the premiere sports and entertainment venue in Northern California and home of the NBA's Golden State Warriors.  

Oracle Arena 
7000 Coliseum Way
Oakland , CA 94621
Box Office Phone: (510) 569-2121
Monday – Friday, 10:00 a.m. – 6:00 p.m.
Saturday, 10:00 a.m. – 4:00 p.m.
Official Website: www.oraclearena.com
Facebook.com/OracleArena
Twitter: @OracleArena
Instagram: @OracleArena
Snapchat: OracleArena

 

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PARKING

North and South parking lots open two hours prior tor scheduled event time. Accessible parking is located in the first two rows of the parking lot, closest to Oracle Arena. Parking spaces accommodating vans are also available. To gain access to accessible parking, proper vehicle registration is required as well as a current disabled placard with a matching identification card.

Parking prices are $40 for cars and $80 for limousines and buses for all events at Oracle Arena.

Guests wishing to be dropped off for events at Oracle Arena should be dropped off at the Main Gate on 66th Avenue. Alternatively, guests can be dropped off at the Coliseum Bart Station located east of Oracle Arena on San Leandro Street.

 

PROHIBITED ITEMS

The following items are prohibited from Oracle Arena :

·         Outside food & beverage, including bottled water

-         Weapons or sharp objects of any kind

·         Coolers

·         Backpacks & large bags

·         Glass bottles and aluminum cans

·         Alcoholic beverages or illegal drugs

·         Noisemakers of any kind

·         Scooters or portable chairs

·         Fireworks, firearms or weapons of any kind

·         Any kind of poles or sticks

·         Video and audio recording devices

·         Thermoses

-         Laptop computers

 

For a complete list of prohibited items please visit: www.oraclearena.com/planyourvisit/prohibiteditems

PUBLIC TRANSPORTATION
The Coliseum BART station is located within convenient walking distance from Oracle Arena. Both BART and AC Transit make frequent stops at the Coliseum BART station, which is located on the east side of Oracle Arena and is connected to Oracle Arena via a walkover.

 

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RE-ENTRY POLICY
No re-entry is permitted after you have exited Oracle Arena turnstiles. Please see an Arena Guest Services Representative at the gate if you have extenuating circumstances.’

RESTAURANTS
Levy Restaurants bring restaurant-quality dining from its base of award-winning restaurants to the Oracle Arena. Three Clubs offer fine dining services and catering to meet the needs of any client. Levy Managers have the expertise to offer sophisticated service and personalized menus for full course banquets, special affairs, gala functions, business meetings, or promotional events. The Levy Chefs and staff are key to the tremendous success and outstanding reputation that Levy has achieved. For hosting a catered event in any of our facility's event spaces, please contact Kevin Sanders at 510-383-4841.For catering in suites for a concert or event, please call (510) 383-4822. Click here to visit Levy Restaurants web site www.levyrestaurants.com

 

RESTROOMS
Wheelchair accessible restrooms are located throughout Oracle Arena. Additionally, Oracle Arena features two family restrooms, which are located at Section 106 and Section 204.

 

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SCOREBOARD MESSAGES
Score big by surprising someone special in your life with a personalized scoreboard message at a Warriors home game! Gain extra points with the fact that you're also supporting the Warriors Community Foundation and Bay Area youth. Messages must be received by noon, three business days prior to the game. Only a limited number of messages can be shown during a game and will be determined on a first come, first served basis. Message requests are not a guarantee that your message will be shown and donations will only be processed when the message is confirmed to show. Messages will appear between the start of halftime and the end of the fourth quarter. To reserve your Warriors Scoreboard message, simply complete the order form: www.gs-warriors.com/forms/secure/scoreboard.html

SEASON TICKETS
Don't miss another concert at Oracle Arena! Now you can join the "O Club" and guarantee that you will have tickets to every concert and family show that comes to Oracle Arena! For more information on the O Club please contact premiumseating@coliseum.com or call 510.383.4627 M-F 10am - 6pm and an account executive will assist you..


Warriors Season Tickets are the best way to see great NBA action in the Bay Area and are an excellent opportunity to entertain friends, family, employees and clients.

To have questions answered immediately, call 1-888-GSW-HOOP (press 1) (available M-F 8:30 a.m. - 5:30 p.m. PST) or click here to have a Warriors Ticket Sales Representative contact you.
For season tickets to concert events, please email premiumseating@coliseum.com

SEAT UPGRADES
During the Golden State Warriors off-season, all Warriors Season Ticket Holders are offered the opportunity to upgrade their seat locations to available seat locations. An upgrade may simply be down one or two rows or a seat to the right or left. Upgrading priority is based on years of seniority and seat location availability.

SECURITY
The Oracle Arena staff is committed to ensuring a safe and fun environment for everyone. As a security measure, coolers, backpacks and other large bags are not allowed into Oracle Arena. Oracle Arena will deny entry into the facility to those who carry any of the items mentioned until they are stored elsewhere by the ticket holder. Oracle Arena will not assume the responsibility for the storage of any of these items.

The Security Office at Oracle Arena is located on the Event Level in the South Tunnel.

SINGLE EVENT TICKETS
Single concert, family show and Warrior game tickets can be purchased online at Ticketmaster.com or at any Ticketmaster retail location.

SMOKING POLICY
No smoking of any kind is permitted in Oracle Arena. Patrons who fail to comply with this policy may be subject to ejection from Oracle Arena. Contact an Arena Guest Services Representative for assistance.

SNAPCHAT
Snap us! Be sure to add Oraclearena to you contacts on Snapchat for behind the scenes footage, promotions and special ticket offers for events coming to Oracle Arena!

SOCIAL MEDIA

Don't miss out on behind the scenes action, discounts, show announcements & more. Follow us on social media!

Oracle Arena

Twitter: https://twitter.com/OracleArena
Facebook: https://www.facebook.com/OracleArena
Instagram: http://instagram.com/oraclearena
Snapchat: Oraclearena

Use the hashtag #LiveAtOracle during concerts to see your posts featured on our TagBoard Wall near section 128 on the main concourse!

 

STELLA ARTOIS LOUNGE
The Stella Artois Lounge offers premier food service, gourmet carving stations, TV monitors throughout and concierge service. It's the perfect place to relax before, during or after an exciting game.

Location : The Stella Artois Lounge is located on the east side of Oracle Arena.

Hours : The Stella Artois Lounge opens one hour before all concerts and family shows and 90 minutes prior to tip-off for Warrior games and will remain open for one hour following the conclusion of the game. No reservations are necessary.

Entrance : There is a private entrance to the Stella Artois Lounge, which is located on the east side of Oracle Arena directly across from the stadium.

 

SUITES

Luxury suites are an extraordinary way to show clients their continued business is appreciated. Many options are available to help you provide a private and luxurious setting that's perfect for any special group event.

For information about Luxury Suites at Oracle Arena , please call 1-877-GSW-SUITES or email inquiries to suitesales@gs-warriors.com

 

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TAXIS
Taxis are  available at Oracle Arena to take you to your  destination. Taxis can be found at the Coliseum BART Station along with outside Gate 5 on Coliseum Way post event. This also acts as the drop off location.

TELEPHONES
All public telephones are wheelchair accessible and are equipped with volume controls. Public telephones are located on the main concourse behind sections 104 and 216 in the upper concourse and all Club areas.

TICKET RE-SELLING POLICY
Oakland City Ordinance No. 7311 CMS, Section 6-3.19, prohibits the sale of tickets and any other articles (except at authorized ticket booths) within any public building, or on public grounds at Oracle Arena or Oakland Alameda County Coliseum and public parking lots adjacent thereto. Those found selling tickets on Oracle Arena or Oakland Alameda County Coliseum property are subject to arrest.

TICKET SALES
Ticket sales for concerts, family shows and special events can be accessed through Ticketmaster, or by making a visit to the Box Office.  For information on upcoming concerts, family shows and special events at Oracle Arena please contact 510.569.2121 Monday through Friday from 9am -5pm.

For O Club membership information please contact 510.383.4627 Monday through Friday from 10am - 6pm

For Golden State Warrior Season Tickets please call 1-888-GSW-HOOP (press 1) (available M-F 8:30 a.m. - 5:30 p.m. PST).

Traffic Updates 
Updated traffic information is available via radio on 530 AM, within a two mile radius of Oracle Arena.

TRANSPORTATION

BART
The Bay Area Rapid Transit Coliseum Station is located on the East side of Oakland Alameda County Coliseum and is accessible by a pedestriam walk-over bridge, which connects Oakland Alameda County Coliseum to the BART station. BART services the counties of Alameda, Contra Costa and San Francisco. For more info, please call: (510) 465-2278.

AC Transit (Bus)
AC Transit services Alameda County. Patrons should take AC Transit to the Coliseum BART station and utilize the pedestrian walk-over bridge which connects the BART station to Oakland Alameda County Coliseum. The walk-over and BART station are located on the East side of Oakland Alameda County Coliseum. For more info, please call: (510) 839-2882.

Accessible Parking
Parking for patrons with disabilities is located in the first two (2) rows of the parking lot closest to Oracle Arena and Oakland Alameda County Coliseum. Spaces to accommodate vans are also available. To gain access to this accessible parking, proper vehicle registration is required as well as a current disabled placard with a matching identification card.

Auto Drop Off & Pick Up Areas
During events, our disabled drop-off and pick-up area is located on the North and South ramps leading up to the Plaza. The Plaza is the area between Oracle Arena and Oakland Alameda County Coliseum where the Arena 's Box Office is located. Disabled guests may also be dropped off or picked up in front of Gates C & D at Coliseum.

TRAFFIC UPDATES
For up-to-date traffic information on event days, tune to radio station 530 AM. The station transmits within a two-mile radius of Oracle Arena and Oakland Alameda County Coliseum. 

Additional traffic updates can be viewed on the venue Twitter account by following @OracleArena


TWITTER
Be sure to follow us on Twitter @OracleArena. Here you will get special concert announcements, presale passwords, traffic updates and the most up to date information for all things Oracle Arena.

 

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WHEELCHAIRS
Wheelchairs are permitted at Oracle Arena.

During Warrior games at Oracle Arena, the disabled drop-off and pick-up area is located on the north and south ramps leading up to the Plaza, which is the area between Oracle Arena and Oakland Alameda County Coliseum where the Box Office is located.

Oracle Arena also offers accessible parking, which is located in the first two rows of the parking lot, closest to Oracle Arena. Spaces are limited.

Additionally, there are three elevators at Oracle Arena which are ADA accessible. The first is located on the west side near section 114; the other two are located on the east side near section 101.

Guests requiring the use of a wheelchair can sit in either their wheelchair or an actual Arena seat. Guests opting not to sit in their wheelchairs can store their wheelchairs in the handicap bay located behind their section.

WILL CALL
The “Will Call” window opens two hours prior to scheduled concert event time or tip-off of each regular season home game. The “Will Call” window is located on the Plaza Level at the Oracle Arena Box Office. A Valid, Government issued photo identification is required to pick up tickets.